Privacy Policy

At Oye Ye Dekh, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.

1. Information We Collect

We may collect the following types of information when you use our store:

  • Personal details (name, phone number, email, billing/shipping address).
  • Order details (products purchased, payment method, delivery address).
  • Technical data (IP address, browser type, device information).
  • Communication data (messages, inquiries, or feedback you send us).

2. How We Use Your Information

We use your information only for purposes related to your shopping experience, such as:

  • Processing and delivering your orders.
  • Communicating with you about your order status.
  • Providing customer support.
  • Improving our website and services.
  • Sending promotional offers (only if you opt in).

3. Sharing Your Information

We do not sell or trade your personal data.
We may share your information only with:

  • Delivery partners (for shipping your orders).
  • Payment processors (to securely handle transactions).
  • Legal authorities (if required by law).

4. Data Security

We take strict measures to protect your personal data.

  • All sensitive information is stored securely.
  • Access to customer data is limited to authorized staff only.
  • We use secure connections (SSL) to protect your information online.

5. Cookies

Our website may use cookies to improve your browsing experience.
Cookies help us remember your preferences and track how our store is used. You can disable cookies in your browser settings if you prefer.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to your information.
  • Request deletion of your personal data (subject to legal obligations).
  • Opt out of promotional communications at any time.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

📞 WhatsApp / Phone: 0300 4156 577
📧 Email: contact@oyeyedekh.com